Civil Service

Job ID:

Issue Date:
JUNE 5, 2019


Application Deadline:
4:00 PM, JUNE 20, 2019

General Statement of Job:
Under general supervision, performs responsible technical work in providing computer software end-user support for tax audits to the RIAC Department. Work involves interfacing with internal departments and outside entities to gather information related to business licensing and sales tax submissions; providing computer software end-user support for other departments; converting City’s computer automated software modules to new software system; providing system administration and debugging support for departments for new system in conjunction with the Information Technology Department; providing support and performing functional tasks for year-end processing; providing support to public requests for information or to process payment transactions for property taxes; and consulting with management to analyze computer needs for the Finance Department and other City departments for functional operations to determine scope and priorities of projects to discuss system capacity and equipment acquisitions. Reports to the Assistant Director.

Specific Duties and Responsibilities (This is descriptive, not restrictive as to all tasks included in this position):
ESSENTIAL JOB FUNCTIONS Gathers information related to business licensing and sales tax submissions from internal and external sources. Independently applies Generally Accepted Accounting Principles in the analysis of taxpayer records. Compiles spreadsheets, audit notes, and analysis which meet established Division policy requirements and procedures. Observes, compares, and reviews financial records of businesses to determine compliance with the Town's Municipal Code. Provides computer software end-user support for RIAC, Code Department, Finance Department and other departments; assists users in accomplishing their job by utilizing computer system reports to solve needs. Coverts the City’s computer-automated software modules to new software system; works with third-party software vendor to achieve conversion goal. Provides system administration and debugging support for all departments for new system in tandem with the Information Technology Department; works with end-user to determine what the problems is; resolves the problem directly or with a program; reports problems to vendor; follows up on the resolution. Provides training for select modules for the new computer system when needed. Provides support to the public requests for information or to process payment transactions for property taxes in Finance. Monitors the transfer processes from current mainframe to databases to ensure databases are kept up-to-date; restarts, debugs, and maintains transfer processes as necessary. Receives and/or reviews various records and reports such as business licenses, sales tax submissions, notification of problem/bug, request for work to be done, project implementation plan for conversion, request for system administration work, and year-end processing. Refers to computer system user guides, software website knowledge base, written help guides, online help/search tools, property tax information, sales tax information, policy and procedure manuals, codes / laws / regulations, publications and reference texts, etc. Operates a variety of office equipment such as copy machine, telephone, calculator, fax machine, desk, table, filing drawers, computer, printer, etc. Uses a variety of tools such as data ruler, stapler, standard office tools, etc.; a variety of supplies such as writing instruments, paper, planner, general office supplies, etc; and a variety of computer software such as Munis Financial, Microsoft Office, Microsoft Outlook, D3/Pick, SQL Enterprise Manager, SQL Query Analyzer, etc. Interacts and communicates with various groups and individuals such as outside business and vendors, Assistant Director, Finance Department personnel, other City department personnel, and the general public. ADDITIONAL JOB FUNCTIONS Performs general administrative/office duties as required, including typing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, establishing and maintaining filing systems, etc. Performs related duties as required.

Communication Skills:
Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving direction and instruction from supervisor

Physical Requirements:
Must be physically able to operate a variety of office machines and equipment. Must be able to exert up to five pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Work involves sitting most of the time, but may involve walking or standing for periods of time, stooping, pushing/pulling and lifting/carrying weights of up to twenty pounds.

Mental Involvement:
Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions to deal with several abstract and concrete variables. Requires the ability to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information.

Minimum Training and Experience Qualifications:
Requires a Bachelor’s Degree in Accounting, Business Management, or related field supplemented by five to six years of responsible experience in sales tax auditing software management, or an equivalent combination of education, training, and experience, which provides the required knowledge, skills, and abilities. Preferred Statement: Applicants with experience operating MUNIS financial software will be given preference.

Interpersonal Relationship Skills:
Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines. The worker may be subject to danger or risk to a slight degree or to tension as a regular, consistent part of the job.

Test Required:
RATING OF TRAINING & EXPERIENCE . . . . . . . . . . . Weighted 100%

Salary Requirements:

The City of Kenner is an Equal Opportunity Employer - The Kenner Civil Service Department posts current examination announcements at its office and on its online application website. Job applications may be filed only when an examination is announced. It is important that you include your entire employment history including periods of unemployment on your application, plus any relevant education and experience. Applications may be rejected if incomplete. Some job postings have an application deadline; others are open on a continuous basis until a sufficient number of applications have been received. Applicants who are interested in jobs that are not currently open for application may complete a job interest card which may be filed with the Kenner Civil Service Office at any time. DELAY IN THE MAIL: The Kenner Civil Service Department cannot accept responsibility for failure of the applicant to receive an admission slip to an examination, or for failure of the Department to receive material mailed by the applicant. VETERANS PREFERENCE in examinations will be granted only to those persons who provide proof of military service during covered periods and who are found to be eligible. The Kenner Civil Service Department does not discriminate on the basis of disability in the admission or access to, or treatment or employment in its programs or activities. Therefore, reasonable accommodations will be provided to allow access to the Department's programs and activities for individuals with disabilities unless such accommodations would result in undue hardship. Auxiliary Aids such as readers, taped text, and large print material or other aids are provided for individuals requesting such accommodations under provisions of the Americans with Disabilities Act.